Thank you for visiting and shopping at Silksapphire. Below are the terms and conditions that govern our Shipping Policy.
Shipment Processing Time:
All products are processed within 24 to 48 hours and are sent to the fulfillment center for dispatch. Orders typically take between 7-21 business days to be delivered, depending on your location.
During periods of high order volume, shipments might experience slight delays. Please allow for additional days in transit for delivery. If there are significant delays in shipping your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order Tracking:
Upon shipping, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will become active within 24 hours after the order has been processed.
Customs, Duties, and Taxes:
Silksapphireis not responsible for any customs duties and taxes applied to your order. All fees incurred during or after shipping are the responsibility of the customer, including tariffs and taxes.
We accept major credit cards (MasterCard, Visa, American Express) and Apple Pay. Please ensure to provide your accurate billing address and telephone number when making your payment.
We are here to assist you! If you encounter any issues with your order, don't hesitate to contact our customer service team. You can reach us via email at email@example.com or contact us by phone at +447308234539 for any further inquiries.
Your satisfaction is our priority, and we are committed to providing excellent service.